Talk to Keelway Voice
Keelway

The AI platform for brokers who run both sides.

Prepared for D&B Transport · Dean Mitchell

Operational · answering nowMarkham, ILN 41°35′ · W 87°41′
walk the floor ↓
01The floor

Loads slip while your team is heads-down on the phone.

Voicemail

Carriers calling on a posting hit voicemail — and dial the next broker.

Check calls

Check calls eat the dispatcher's whole afternoon.

Inbox

40+ carrier email replies per posted load, triaged by hand.

Fraud

Double-broker / chameleon-MC exposure on every cover.

Running 200 trucks and a brokerage means twice the surface to cover.

02The platform

An AI-powered TMS — and a suite of agents that run on the TMS you already have.

Keelway — AI layer
VoiceInboxLoad boardVetting
Your system of record
Descartes— untouched, just updated

We don't replace your TMS. We layer on top of it.

03Already running

This isn't a concept. Brokerages run it today.

Built by people who run freight — not just software. Keelway is in live brokerages booking real loads right now.

Reference customer
[ one-line outcome quote — confirm ]
[ REFERENCE BROKER — confirm name ]·a current Keelway brokerage, available on request.·available to join this call
04The agents

Five things Keelway automates. Pick where it hurts most.

Voice live now

The AI dispatcher

Answers every inbound carrier call, vets the MC, negotiates inside your ceiling, books it, sends the rate con — and runs your outbound check calls.

24/7 · sub-second pickup · transcript on every call
Inbox

Carrier email triage

40+ replies per posted load become a ranked, vetted shortlist in under a second — and it auto-replies to the carriers.

ranked + vetted in < 1s
Load board

Posting & matching

Posts your loads and pulls matched, in-network carriers straight off the board.

post → match → cover
Vetting

Fraud & double-broker prevention

FMCSA authority, insurance, your own on-time history, a trust score — chameleon-MC patterns flagged before you ever book.

flag before you book
System of record

AI-powered TMS / BMS

The full platform underneath — optional. Plug any agent into Descartes and write straight back.

optional · layers on Descartes

Voice and Vetting power several of these flows — not separate point tools.

05Voice — the centerpiece

One agent for the whole call lifecycle.

Atlanta → Dallas · Reefer · 34°F continuous · Cold Chain Logistics · MC 445821

01Inbound02Vet03Negotiate04Book05Check call06At-risk
Live transcript · Atlanta → Dallas
Carrier
Hey — calling on your reefer, Atlanta to Dallas. You still got it?
Keelway Voice
We do. Pickup Tuesday, 6 AM — reefer, 34 degrees continuous. Before we talk rate: MC 445821, Cold Chain Logistics?
Carrier
That's us.
Keelway Voice
Authority's active since 2019, insurance on file, and you're at 94% on-time across the 28 loads you've run with us. You're cleared. I can do $2,725 all-in.
Carrier
Gotta be $2,900 to make it work.
Keelway Voice
I hear you. I can go to $2,800 — best and final on this lane. Pickup Tuesday 6 AM, rate con on book.
Carrier
Alright. Deal, book it.
Keelway Voice
Booked at $2,800. Rate con's on its way to dispatch@coldchain-logistics.com — reply CONFIRM and you're set. Reference 18519.
Authority
Active · since 2019-03-12
Insurance
On file · exp 2026-11-04
On-time
94% · 28 loads with you
Trust score
vets before it quotes
0/100
Negotiation · lane ceiling enforced in code
Lane ceiling$2,800
Voice opens$2,725
Carrier counters$2,900
Voice — best & final$2,800
Closed$2,800 · within ceiling
Takeover

Grab the line any time — listen in, take it, hand it back.

Record

Transcript + audio on every call, stored to the load.

Talk to Keelway Voice — open live demo

Live AI dispatcher · talk to it yourself · opens in a new tab

06Tracking on autopilot

One load. Six check calls. Zero dispatcher time.

Load #18402Atlanta → Dallas · Reefer 34°F
auto cadence · next call 15:30
Picked up06:14

34°F · BOL #C9-4421

Check call · Birmingham09:47

ETA 16:20

Live check call · Texarkana12:31

Driver R. Estrada

At-risk · I-30 incident14:05

ETA 16:45 vs 16:00 window

Shipper notified14:06

New ETA acknowledged

It ran those check calls on your cadence, caught the slip on I-30, and told the shipper the new ETA before they called you. Every line wrote back to Descartes.

07How it fits

Keep Descartes. We work inside your systems.

Lives on
Your phone line + inbox
no new number, no new inbox
Keelway does the work
AnswerVetNegotiateBookCheck-callRespond
Writes back into
Descartes
carrier · rate · MC · reference

Start without changing a single system you run today.

08The first win

We start with one concrete win — then add agents.

01
Pick

the highest-value automation — wherever it hurts most.

02
Deploy

on your existing stack. No rip-and-replace.

03
Expand

more agents as it proves out.

09Where we start

So — where does it hurt most?

the phonesthe inboxthe vetting

We'll start there.